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Proactive Mid-Level Support Engineer Enterprise
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-07-18
Listing for:
eSense
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
eSense is seeking a Mid Support Engineer in Riyadh to provide first-level support with growth into more advanced troubleshooting. You will guide junior staff, log activities in the ticketing system, and coordinate with higher support levels to ensure client satisfaction and SLA adherence.
The role emphasizes understanding enterprise applications, strong communication, and the ability to manage multiple cases while maintaining high service standards for clients across projects and products.
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