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Senior IT Service Management Analyst — SLA & Service Improvement
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-07-19
Listing for:
Water Transmission Company
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Water Transmission and Technologies Company in Riyadh HQ seeks a Senior Service Management Analyst to support IT service delivery by tracking performance, coordinating with stakeholders, and driving continual improvement of service quality. The role focuses on ensuring SLA commitments, reporting on metrics, and contributing to incident, change, and problem management with cross‑functional IT teams.
Experience in information systems and service management, with ability to prepare dashboards,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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