Junior IT

We are looking for a motivated and detail-oriented Junior IT Coordinator / IT Coordinator to support the daily IT operations of the organization. The successful candidate will provide first-line technical support, maintain IT systems and equipment, assist with network and user administration, and ensure smooth delivery of IT services across the business.

• Provide first-level technical support for hardware, software, network, and system-related issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Set up workstations, user accounts, email accounts, and system access for new employees.
• Troubleshoot hardware, software, and network connectivity issues.
• Monitor and maintain IT infrastructure to ensure system availability.
• Coordinate with external IT vendors and service providers for maintenance and support.
• Perform software installations, updates, and security patches.
• Maintain accurate records of IT assets, licenses, and inventory.
• Support backup and recovery processes to ensure data protection.
• Assist in implementing IT projects and system improvements.
• Ensure compliance with company IT policies and cybersecurity standards.
• Document support requests and resolutions using the IT ticketing system.
• Support meeting rooms, video conferencing systems, and office technology.
• Perform other IT-related duties as assigned.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• 1–3 years of experience in IT Support, Help Desk, Desktop Support, or IT Coordination.
• Fresh graduates with relevant internships may be considered for junior-level positions.

• Microsoft Windows Operating Systems
• Microsoft 365 / Office 365
• Active Directory
• Basic Networking (TCP/IP, DNS, DHCP)
• LAN/WAN Support
• Hardware & Software Troubleshooting
• Printer and Peripheral Support
• Remote Desktop Support
• Microsoft Office Suite
• IT Asset Management