Administrator - CyberArk PAM, DellOne TPAM

Administrator
- Cyber Ark PAM, Dell One TPAM Administrator
- Cyber Ark PAM, Dell One TPAM Saudi Arabia

• Design, implement, and maintain enterprise wide Beyond PAM solutions ensuring secure management of privileged credentials and access
• Provide L3 technical support for complex PAM-related incidents and problems within the infrastructure environment
• Develop and enforce PAM policies, procedures, and standards aligned with industry best practices and compliance requirements
• Manage the full lifecycle of privileged accounts, including provisioning, certification, and deprovisioning
• Implement and optimize PAM tools for session recording, credential vaulting, and automated password rotation
• Operation experience of Thales MFA and token management
• MFA Integration experience with ADFS for token management
• Beyond Trust password vault for saving complex password.
• Conduct regular security assessments and audits of privileged access controls
• Perform root cause analysis for security incidents related to privileged access
• Create and maintain documentation for PAM architecture, configurations, and operational procedures
• Collaborate with cross-functional teams to integrate PAM solutions with existing infrastructure and security tools
• Provide mentorship to junior team members on PAM best practices and troubleshooting techniques
• Work for security management in the domain and drive for compliance activities
• Provide Support For Cyber Ark Pam (Vault, Pvwa, Cpm & Psm) and Beyondtrust Privileged Identity by resolving on‑call escalations and performing root cause analysis to identify and mitigate recurring issues.
• Manage and maintain privileged access solutions using Dell One Tpam and Netiq Pam, ensuring compliance with quality standards and regulatory requirements.
• Conduct updates and management of the knowledge base, contributing to continuous improvement through documentation of solutions and best practices.
• Train and mentor new team members and analysts on PAM tools and processes, enhancing team capabilities and knowledge sharing.
• Independently resolve support tickets within agreed SLAs, ensuring timely responses and effective solutions to enhance customer experience and satisfaction.
• Strive for first call resolution and minimize case reopens by applying strong analytical skills and technical expertise in PAM tools and Rest APIs.

• Relevant certifications such as CISSP, CISM, Beyond Trust
• Experience with Dev Sec Ops  practices and tools
• Familiarity with cloud security and PAM solutions for cloud environments (AWS, Azure, GCP)
• Experience with implementing Just-In-Time (JIT) and Zero Trust access models
• Knowledge of threat detection and incident response processes
• Experience with automation and orchestration tools for security operations

• PAM Platforms:
  Cyber Ark, Beyond Trust, Hashi Corp Vault, Thycotic Secret Server
• Operating Systems:
  Windows Server, Linux (various distributions)
• Directory Services:
  Active Directory, LDAP
• Authentication: SAML, OAuth, MFA, PKI
• Networking: TCP/IP, firewalls, routing, VPN technologies
• Scripting:
  Power Shell, Python, Bash
• SIEM Tools:
  Splunk, QRadar, Arc Sight or similar
• Infrastructure as Code:
  Terraform, Ansible