API Engineer; Arabic Speaker

First Tech is a technology company focused on building, scaling, and delivering innovative digital platforms across financial services and other industries.

We combine technology, product expertise, and a deep understanding of customer needs to create solutions that simplify complex processes and deliver seamless digital experiences. Our platforms are designed to be scalable, reliable, and impactful, helping businesses and customers navigate the evolving digital landscape with confidence.

Founded with a vision to accelerate digital transformation, First Tech brings together strong engineering capabilities, product development expertise, and a culture of innovation to build modern solutions that address real-world challenges.

By partnering with forward-thinking businesses and developing technology-driven products, we aim to reshape industries and improve everyday experiences. We believe in creating an inclusive, collaborative environment where talented individuals are empowered to innovate, grow, and make a meaningful impact.

To lead the successful design, implementation, and continuous improvement of API integrations and system connectivity across internal platforms and external partners. The role serves as the technical bridge between business, engineering, and third-party stakeholders, ensuring secure, scalable, and high-performing integrations that enhance operational efficiency, support business growth, and deliver an exceptional partner experience.

• Develop a deep understanding of the company's products, APIs, and integration capabilities, providing technical guidance to internal teams, partners, and vendors.
• Design, implement, test, and maintain API integrations using proprietary technologies and third-party APIs to support business and customer requirements.
• Partner with Project Managers, Business Analysts, and Engineering teams to define integration strategies and evolve system-to-system data exchanges as business needs grow.
• Monitor API performance, data integrity, and system health, proactively identifying and resolving issues to minimise business disruption.
• Assess existing API capabilities and recommend process improvements, architectural enhancements, and technology solutions to improve operational efficiency and scalability.
• Produce and maintain comprehensive API documentation, technical specifications, architecture documents, testing scripts, and integration processes.
• Promote best practices for API development, integration standards, security, and performance across development teams.
• Perform day-to-day operational support for business and system processes, ensuring the reliable operation of integration services.
• Communicate project progress, risks, challenges, and dependencies to stakeholders, ensuring timely delivery of integration initiatives.
• Develop and execute system, integration, and data integrity testing, supporting quality assurance and validating successful implementation.
• Lead technical discussions with partners, clients, and vendors, communicating product capabilities, API specifications, and data requirements.
• Build and maintain strong relationships with partners by providing ongoing technical support, resolving integration issues, and ensuring a high standard of service.
• Act as the primary liaison between external partners and internal teams to coordinate technical requests, issue resolution, and product enhancements.
• Prepare regular reports, dashboards, and presentations for internal stakeholders and partners to track API performance, integration health, and business outcomes.
• Maintain stakeholder matrices, conduct gap analyses, and identify opportunities to improve partner engagement and integration effectiveness.

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical discipline.
• An MBA or Master's degree is an advantage.
• 2–4 years of experience working with API integrations, system integrations, or technical implementation projects.
• Strong hands-on experience designing, implementing, testing, and supporting REST APIs and system integrations.
• Solid understanding of REST APIs, JSON, XML, and…