Information Technology Infrastructure Specialist

We are looking for subject matter experts who are Freelance or Associate Trainer and will deliver all IT Infrastructure Track modules in a live or in-person format. Working with high-potential banking and financial professionals, the Trainer is responsible for facilitating technical instruction, guiding virtual lab exercises, assessing participant progress, and supporting learners through action learning projects and a final programme Hackathon.

This role demands both deep technical expertise and the ability to connect complex infrastructure concepts to a regulated financial services environment. The Trainer is not simply a subject matter expert — they are a programme ambassador, expected to reflect the quality and rigour the client organisation demands from a premium training partnership. The training can take place in the GCC regions.

• Deliver IT Infrastructure Track modules at a high instructional standard, managing pace, depth, and learner engagement across intensive in-person training.
• Facilitate hands‑on virtual lab sessions, guiding participants through real‑world configurations in vSphere, Windows/Linux OS hardening, database clustering, Cisco network engineering, and storage architecture environments
• Contextualise all technical content within the banking and financial services operating environment, drawing on regulatory frameworks and industry best practice to demonstrate the business relevance of each topic
• Administer pre‑and post‑module assessments and scenario‑based exercises; provide structured, actionable feedback on participant performance through the programme's LMS platform
• Submit Trainer Feedback Reports to the Programme Team covering content effectiveness, cohort performance observations, engagement levels, and recommended content or delivery adjustments
• Mentor participants through action learning projects and capstone assignments, providing technical guidance that builds independent problem‑solving capability without substituting the participant's own analysis
• Support the programme's Internal Hackathon as a technical mentor, reviewing IT Infrastructure prototypes for technical viability, operational feasibility, and alignment with financial services constraints
• Coordinate with the Content Developer to flag content gaps, outdated technical references, or recurring comprehension issues that require material revision before subsequent deliveries
• Maintain a professional, high‑energy classroom culture consistent with the institutional standing of the client organisation and the standards expected of a premium training provider

• Minimum 10 years of hands‑on, production‑grade IT infrastructure experience spanning at least two of: data centre operations, enterprise networking, systems administration, or storage engineering
• Minimum 3 years of technical training or facilitation experience, with a demonstrated ability to manage live cohorts of 15–25 experienced professionals
• Deep working knowledge of VMware vSphere/vSAN, Windows Server and Linux administration, Oracle or SQL Server database administration, Cisco routing and switching, and enterprise SAN/NAS storage
• Practical familiarity with cybersecurity frameworks, network security controls, and data governance requirements applicable to the banking and financial services sector
• Experience working in banking, financial services, or a heavily regulated industry; understanding of the operational sensitivities and compliance culture within a financial institution is strongly preferred
• Proficiency in Python and/or Ansible for infrastructure automation — sufficient to demonstrate live scripting and explain its operational relevance to network and server teams
• Strong facilitation and classroom management skills; able to adapt delivery pace, depth, and style in real time based on cohort dynamics and prior experience levels
• Excellent written and spoken English communication skills

• Virtualisation: VMware VCP-DCV or higher
• Networking:
  Cisco CCNP Enterprise or CCNP Data Centre (CCIE preferred)
• Microsoft / OS: MCSE:
  Cloud Platform and Infrastructure or…