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IT Service Delivery Manager: Incident & Problem Lead

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Network International
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    IT Project Manager, IT Specialist, IT Support, Business Continuity
Salary/Wage Range or Industry Benchmark: 240000 - 360000 SAR Yearly SAR 240000.00 360000.00 YEAR
Job Description & How to Apply Below

Network International in Riyadh seeks an experienced IT Service Management professional to lead incident and problem management, drive continual service improvement, and ensure alignment with industry best practices.

You will coordinate across IT teams, monitor SLAs, perform root-cause analysis, and deliver proactive service enhancements while supporting business continuity and risk management initiatives.

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