Business Support Manager
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-06
Listing for:
China Telecom (Africa and Middle East) Ltd
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
- Full lifecycle management and technical coordination of enterprise ICT system integration projects, including demand analysis, solution design, cost pricing, project delivery and after-sales operation.
- Perform pre-sales work: technical communication, on-site research, PoC, solution design and product testing.
- Lead project bidding: tender decomposition, bidding document preparation, technical response, solution compilation and commercial quotation.
- Manage project implementation, make implementation plans, arrange delivery teams and resources, review scheme and cost changes; provide technical training, consultation and troubleshooting for customers.
- Troubleshoot network, server, storage and virtualization issues, handle emergency faults, maintain customer relations and improve customer satisfaction.
- Build regional ecosystem; manage and evaluate local suppliers and agents.
- Full-time bachelor's degree or above in Computer Science, Communication Engineering, Software Engineering, Information Management, Electronic Information Engineering or related majors.
- At least 3 years experience in large and medium-sized ICT/DICT project management, technical support or industry informatization consulting.
- Understand digital transformation demands of government, finance, energy, construction, logistics and manufacturing industries; able to identify pain points and opportunities and design targeted solutions.
- Familiar with switches, routers, firewalls, VPN, load balancers, wireless networks, KVM and relevant solutions.
- Skilled in storage, server, virtualization and disaster recovery technologies and solutions.
- Familiar with mainstream public clouds:
Alibaba Cloud, Huawei Cloud, Tencent Cloud, AWS, Azure. - Preferred experience in solution design and technical support for private/hybrid cloud, big data, IoT, AI and 5G.
- Preferred certificates: CISSP, CISP, CCNP, HCIP, ACP, VMware, PMP.
- Fluent in both spoken and written English and Chinese is a MUST.
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