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Network & IT Support Specialist
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-06
Listing for:
Sukna Capital
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
We are a Saudi-based investment company seeking a reliable and proactive Network & IT Support Specialist to take ownership of our internal IT systems. This is a hands-on role where you will be responsible for keeping our small-scale infrastructure secure, stable, and efficient — supporting both the server room and employees' day-to-day needs.
You will work closely with the IT Manager and external service providers when needed, but most tasks will be performed independently in-house.
Key Responsibility:- Install, configure, and maintain our Windows Server environment, including regular updates, user management, and system security.
- Administer and support Active Directory for account setup, access control, and group policies.
- Manage backup routines using an immutable backup setup and perform regular recovery tests to ensure data protection.
- Support and manage Microsoft Office 365 tools, including Exchange Online, SharePoint, One Drive, and Teams.
- Handle user provisioning, licensing, and access policies using Microsoft 365 Admin Center and Azure AD.
- Troubleshoot Office 365 issues and provide basic training/support to employees as needed.
- Maintain and support our network infrastructure: firewalls, switches, wireless access points, VLANs, DNS, DHCP, and VPN tunnels.
- Monitor and maintain the physical server room setup, including UPS, cooling, rack equipment, and cabling.
- Coordinate with external vendors when necessary for firmware upgrades or technical escalations.
- Provide general IT support to staff, including laptops setup, troubleshooting, software installation, and hardware purchasing.
- Manage and support CCTV systems, IP telephony (Grand stream PBX), and access control devices (Bio Star).
- Help ensure basic IT security hygiene and assist in following internal data protection guidelines.
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 3–5 years of experience in IT support or system/network administration.
- Solid hands-on experience with:
- Windows Server and Active Directory
- Backup systems and troubleshooting
- Familiarity with IP telephony, CCTV, and access control hardware
- Experience with Aruba, Fortinet, Grand stream, or similar platforms
- Certifications such as Microsoft 365 Associate, Fortinet NSE, or CompTIA Network+/Security+
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