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Tech Service Desk Analyst — 1st & 2nd Line Support

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Wasserman
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 78000 - 123000 SAR Yearly SAR 78000.00 123000.00 YEAR
Job Description & How to Apply Below

THE.TEAM is seeking a Tech Service Desk Analyst to be a key first point of contact for 1st and 2nd line technology support across hardware, software, and cloud services. You will diagnose, resolve and escalate incidents while delivering a professional user experience for on-site and remote users.

You will log and track tickets, assist with onboarding and device provisioning, and manage Mac and Windows devices.

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