Project Manager, Change Management, Business Systems & Technology Analysis

Key Responsibilities

• End to End Epic Ownership Own delivery of Epics from ideation definition and refinement through implementation release and benefits realization Partner with Product Managers and SME groups to define scope outcomes dependencies and success measures Maintain a holistic view of delivery providing strategic guidance business judgement and recommendations for optimized execution
• Planning & Delivery Governance Develop and maintain Epic delivery plans including timelines resource needs budget considerations and milestone tracking Identify risks dependencies and constraints early develop mitigation plans and escalation when required Ensure alignment with enterprise strategy regulatory standards and cross program priorities
• Cross Functional Leadership & Coordination Lead collaboration across Agile Teams ARTs and business functions to ensure unified delivery Facilitate cross team synchronization and ensure dependencies across technology business operations and external partners are effectively managed Track delivery progress through Jira dashboards status reports and regular delivery forums
• Stakeholder Engagement & Communication Act as the primary point of contact for all Epic related updates decisions and escalations Provide clear concise and transparent communication to executives business sponsors SMEs and delivery teams Facilitate regular stakeholder reviews steering committees and status presentations
• Execution & Monitoring Monitor delivery performance against agreed scope schedule quality and budget Remove impediments in collaboration with RTEs Product Owners and functional leads Ensure teams have clarity on deliverables priorities and success measures
• Quality Assurance & Documentation Oversee and maintain accurate project documentation including delivery plans RAID logs action trackers and reporting packages Conduct quality checks on deliverables to ensure alignment with acceptance criteria and business expectations Lead post implementation reviews to capture lessons learned and drive continuous improvement
• Business Case & Proposal Support Contribute to the development or review of Lean Business Cases cost benefit assessments and strategic proposals for new Epics or enhancements Ensure business outcomes KPIs OKRs and value realization metrics are clearly defined and measured

• Bachelor s degree in Business Administration, Project Management, or related field.
  
  PMP or Prince2 certification is a plus5 7 years of experience delivering complex initiatives, preferably within healthcare or insurance.
• Strong understanding of Scaled Agile Framework (SAFe) and Agile delivery practices; SAFe certifications are desirable.
• Proven experience leading cross functional teams and managing delivery across multiple work streams or ARTs.
• Strong analytical skills, attention to detail, and ability to navigate complex organizational environments.
• Excellent written and verbal communication skills with the ability to engage senior executives and diverse stakeholder groups.
• Proficiency with delivery and collaboration tools such as Jira, MS Project, PowerPoint, Visio, Azure Dev Ops.
• Ability to manage competing priorities and guide teams through ambiguity and change.
• Experience in writing epics, features, user stories, and supporting UAT or readiness activities as needed.
• Self starter mindset with strong leadership and facilitation skills.