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Mission-Critical Help Desk Technician — Tier I
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-14
Listing for:
Trace Systems Inc.
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Trace Systems is hiring Help Desk Technicians in Riyadh, Saudi Arabia to be the first point of contact for users on classified and unclassified networks. Technicians diagnose, document, and escalate issues to the proper teams while sustaining ticket ownership.
Ideal candidates have 3+ years of help desk experience, DoD 8140 qualifications, and a clear track record in customer service, problem solving, and professional communication with government personnel.
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