Software Test Manager

We are seeking an experienced Software Test Manager with strong expertise in the Telecom domain to lead and manage end-to-end testing activities for telecom applications and platforms. The ideal candidate will have extensive experience in test management, QA strategy, automation, and telecom systems such as OSS/BSS, CRM, Billing, Order Management, Provisioning, and Network Operations.

• Define and implement test strategies, plans, and methodologies for telecom projects.
• Lead and manage QA teams, including manual and automation testers.
• Oversee all testing phases including SIT, System Testing, Regression Testing, UAT, and End-to-End Testing.
• Ensure testing coverage for telecom applications across OSS/BSS ecosystems.
• Coordinate with business stakeholders, project managers, developers, and vendors to ensure quality deliverables.
• Manage defect lifecycle, risk assessment, and mitigation plans.
• Drive test automation initiatives and continuous testing practices.
• Establish and monitor QA metrics, KPIs, and quality benchmarks.
• Ensure compliance with SDLC, Agile, Dev Ops, and quality standards.
• Prepare status reports and provide quality insights to senior management.
• Support production releases and post-deployment validation activities.

• Bachelor's degree in Computer Science, Engineering, or related field.
• 10+ years of software testing experience with at least 4+ years in a Test Manager role.
• Mandatory experience in the Telecommunications domain
  .
• Strong understanding of:
• OSS/BSS Systems
• Telecom Mediation Systems
• Network Inventory & Service Assurance
• Experience in Agile, Scrum, and Dev Ops environments.
• Expertise with test management tools such as Jira, Azure Dev Ops, ALM/QC, or Test Rail.
• Strong knowledge of API, Database, and Integration Testing.
• Experience with automation tools such as Selenium, Cypress, Playwright, or Tosca.
• Hands-on experience in performance and non-functional testing.
• Excellent stakeholder management and leadership skills.