IT Project Manager – Infrastructure & IT Services Operations (Banking Sector

Job Title:

IT Project Manager – Infrastructure & IT Services Operations (Banking Sector) | Marc Ellis | Riyadh, Saudi Arabia

Job Type: 12-Month Contract (Extendable)

Employment Model:
On Marc Ellis Payroll

• Experience in the Saudi Banking Sector
• Transferable Iqama
• Experience working within SAMA-regulated environments
• Strong IT Infrastructure Project Management background
• PMP Certification (Mandatory)
• Regulatory and Compliance Management experience
• Arabic Speaker or Saudi National Preferred

• Define project scope, deliverables, budgets, timelines, and resource plans.
• Manage end-to-end delivery of infrastructure and IT operations projects.
• Oversee implementation of hardware, software, network, cloud, and security solutions.
• Ensure project objectives are achieved within scope, schedule, and budget.

• Lead infrastructure modernization and upgrade initiatives.
• Manage data center, network, server, storage, cloud, and security projects.
• Support IT operations transformation initiatives.
• Ensure high availability and resilience of banking technology platforms.

• Drive implementation and enhancement of IT Service Management processes.
• Support Incident, Problem, Change, and Service Request Management initiatives.
• Align ITSM processes with ITIL best practices.
• Improve operational efficiency and service quality across IT teams.

• Ensure compliance with SAMA regulations and banking policies.
• Manage project risks, audit requirements, and security controls.
• Support regulatory reporting and governance activities.
• Develop mitigation plans for identified risks and issues.

• Coordinate with banking business units, IT teams, security teams, and compliance functions.
• Manage vendor relationships and project deliverables.
• Conduct vendor evaluations, project reviews, and performance assessments.
• Ensure third-party compliance with contractual and regulatory obligations.

• Prepare executive status reports and project dashboards.
• Present project progress, risks, and mitigation plans to steering committees.
• Manage stakeholder communications throughout the project lifecycle.
• Maintain project governance documentation.

• Bachelor’s Degree in Engineering, Computer Science, Information Technology, or a related field.
• PMP Certification.
• Minimum 7 years of IT Project Management experience.
• Minimum 3 years of Banking or Financial Services experience.
• Proven experience managing Infrastructure, IT Operations, or ITSM projects.
• Strong understanding of banking technology environments.
• Experience managing large-scale infrastructure transformation initiatives.
• Strong leadership and stakeholder management skills.

• IT Infrastructure Project Management
• Data Center & Infrastructure Upgrades
• Network & Security Projects
• IT Service Operations
• IT Service Management (ITSM)
• ITIL Framework
• Vendor Management
• Regulatory Compliance
• Risk Management
• Project Governance
• Budget & Resource Management
• Banking Technology Operations
• Change Management
• Audit & Control Processes

• Experience with BMC Remedy or similar ITSM platforms.
• Strong understanding of SAMA regulations and governance requirements.
• Experience managing cybersecurity and compliance-driven projects.
• Banking digital transformation experience.
• Knowledge of cloud infrastructure projects.
• Arabic language proficiency.

• IT Project Manager
• Infrastructure Project Manager
• Banking Technology Project Manager
• IT Operations Project Manager
• IT Service Delivery Manager
• PMO Manager
• Technology Program Manager
• Infrastructure Delivery Manager