Senior Solutions Architect; VMware & AI Platform

Language Requirement: Fluent Arabic and English

Rackspace Technology™ is a leading end-to-end hybrid cloud and AI solutions company. We design, build, and operate our customers' cloud and AI environments across all major technology platforms, regardless of technology stack or deployment model. By partnering with customers throughout every stage of their cloud and AI journey, we enable application modernisation, AI adoption, innovation, and business transformation.

Recognised by Glassdoor, Newsweek and Forbes as one of the best places to work, we attract and develop world-class talent committed to delivering our Fanatical Experience™ and helping customers stay ahead of what's next.

We are seeking a Senior Solutions Architect with deep expertise in VMware technologies, infrastructure modernisation, and AI platform enablement to support strategic sales opportunities across the Middle East region.

In this presales-focused role, you will work closely with Sales, Solutions, and Delivery teams to design innovative solutions that address customers' data centre modernisation, virtualisation, hybrid cloud, disaster recovery, business continuity, and platform transformation requirements — increasingly extended to include enterprise AI platforms. This means architecting GPU-as-a-Service (GPUaaS), model inference, and fine-tuning capabilities that run above the hypervisor layer, orchestrated through Kubernetes and integrated with VMware, together with the guardrails, resilience, and security controls that platforms demand.

These solutions are often part of broader end-to-end engagements spanning managed services, security, networking, data platforms, and application modernisation.

As a senior technical leader, you will act as a trusted advisor to customers while becoming a recognised subject matter expert within Rackspace for VMware, infrastructure modernisation, and AI platform solutions.

• Develop trusted relationships with client executives and technical stakeholders, acting as both a business and technical advisor.
• Lead customer workshops focused on VMware technologies, private cloud adoption, data centre modernisation, hybrid cloud architectures, AI platform strategy, and platform transformation.
• Design and position solutions leveraging VMware Cloud Foundation (VCF), vSphere, NSX, VMware Aria Suite, Tanzu, and complementary technologies.
• Design and position AI platform solutions that layer GPUaaS, model serving/inference, and fine-tuning workloads above the hypervisor — for example VMware Private AI Foundation with NVIDIA on VCF, NVIDIA vGPU and Multi-Instance GPU (MIG) partitioning, and AMD Instinct accelerators — orchestrated through Kubernetes (VMware Tanzu / TKG).
• Architect the AI serving and training stack above the platform layer, including inference servers and MLOps tooling (e.g. NVIDIA Triton, KServe, Ray, Kubeflow), GPU scheduling and multi-tenancy, model registries, and CI/CD pipelines for models.
• Embed AI guardrails and governance into platform designs — including policy enforcement, content and prompt filtering, PII/data-loss controls, RAG safety patterns, and alignment with responsible-AI and regulatory frameworks (e.g. ISO/IEC 42001, EU AI Act, NCSC guidance) relevant to regulated and sovereign customers.
• Design for resilience across the full stack — high availability, fault tolerance, backup, disaster recovery, GPU node-pool failover, training checkpointing, and continuity for stateful inference and data services.
• Design for security and tenant isolation across the AI platform — network micro-segmentation (NSX), confidential computing, encryption of models and data in transit and at rest, secure model and container supply chains, secrets management, and identity/access controls.
• Assess customer requirements and develop solution architectures that address current and future business objectives across both traditional infrastructure and AI workloads.
• Lead complex presales engagements, coordinating with Subject Matter Experts (SMEs), Product Management, Sales, and Delivery teams.
• Produce high-quality proposals, RFI/RFP responses, bids, and…