Functional & Technical Consultant; UKG Workforce Management

Altron Al Arabia is looking for a Functional & Technical Consultant to join our Workforce Management (WFM) team in Saudi Arabia. This role is ideal for a customer-focused professional with UKG Workforce Management experience who enjoys working directly with clients to implement, configure, support, and optimise enterprise workforce management solutions.

• Analyse customer requirements and configure UKG Workforce Management solutions to meet business needs.
• Facilitate solution implementation, testing, deployment, and user acceptance testing (UAT).
• Advise customers on workforce management best practices, policies, and business processes.
• Support system integrations and troubleshoot technical issues.
• Deliver training to end users, super users, and customer administrators.
• Provide post-implementation support, including issue resolution, root cause analysis, and ongoing customer assistance.
• Work closely with customers, project teams, technical consultants, and UKG Global Support to ensure successful solution delivery.
• Stay current with new UKG products, features, and industry developments.

• Tertiary IT qualification (Certificate, Diploma, or Degree).
• 2-3 years' experience working with UKG Workforce Management solutions.
• Experience with enterprise software implementations and support.
• Exposure to system integrations and networking.
• Experience supporting functional testing, integration testing, and UAT activities.
• Strong customer-facing, communication, presentation, and problem-solving skills.
• Ability to manage multiple priorities and work effectively in a consulting environment.

• UKG Certification, particularly Timekeeping and/or Advanced Scheduler.
• Time & Attendance or Workforce Management system experience.
• HR industry experience.

This is an exciting opportunity to work with leading organisations across Saudi Arabia, delivering industry-leading workforce management solutions while building your consulting, implementation, and customer engagement expertise in a dynamic and growing business.

Applicants must be based in Saudi Arabia and possess a valid driver's licence.

This advertisement provides an overview of the role and key requirements. Shortlisted candidates will receive the full position specification during the recruitment process.