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L1 Support Engineer - Saudi National KSA
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-29
Listing for:
DS DeepSource
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Role Overview
We are looking for a motivated L1 Support Engineer to provide first-line technical support and ensure smooth day-to-day IT operations. This role is ideal for candidates at an early career stage seeking hands-on experience in enterprise environments.
Key Responsibilities- Provide first-level support for Linux and Windows systems
- Monitor systems and applications to ensure availability and performance
- Perform basic network checks and troubleshooting
- Handle incidents and requests via ticketing tools
- Support on-site operational activities as required
- Escalate complex issues to higher support tiers
- Communicate effectively with clients and internal teams
- Basic Linux / Windows administration knowledge
- Understanding of system & application monitoring
- Basic networking fundamentals
- Experience with ticketing / ITSM tools is preferred
- Strong English fluency
- Good communication and interpersonal skills
- Saudi National
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