Saudi Networking Engineer

Company Overview

Exe Qut is consulting done right. We are a trusted vendor for enterprise apps and portals, and our proprietary development process enables us to deliver on time, avoid common design mistakes, and reduce the total life-cycle cost of ownership. At Exe Qut, we prioritize understanding core business issues and developing solutions that add immediate value. Transparency and communication are the cornerstones of our approach.

Our projects are partnerships, ensuring that clients are involved in every step of the journey, from inception to completion.

Job Description

We are looking for a skilled Saudi Network Engineer to design, implement, monitor, and troubleshoot our enterprise network infrastructure. The ideal candidate will ensure high availability, security, and performance of network systems supporting critical business operations, including LAN/WAN, routing, switching, and security infrastructure.

• Provide Level 1/2 technical support to end users via phone, email, and ticketing systems.
• Troubleshoot Windows, Microsoft 365, applications, laptops, desktops, printers, and peripherals.
• Install, configure, and maintain user workstations and software.
• Manage user accounts, passwords, permissions, and access using Active Directory / Entra .
• Support endpoint security, antivirus/EDR, encryption, and device compliance.
• Perform hardware troubleshooting and coordinate repairs/replacements.
• Create, update, and close incidents and service requests in the ITSM/ticketing system.
• Support onboarding and offboarding of employees.
• Maintain IT asset and hardware inventory.
• Escalate complex issues to infrastructure, network, security, or application teams.
• Prepare basic technical documentation and knowledge-base articles.
• Follow IT security policies, procedures, and SLA requirements.

• Bachelor's degree or diploma in IT, Computer Science, or a related field.
• 3–5 years of experience in End User / Desktop Support.
• Must be Saudi National.
• Solid experience with Windows 10/11 and Microsoft 365 support.
• Working knowledge of Active Directory and Entra .
• Basic networking knowledge: TCP/IP, DNS, DHCP, VPN.
• Basic knowledge of endpoint security/EDR solutions.
• Experience with ITSM tools such as Service Now, Jira, or BMC.
• Strong troubleshooting and communication skills.

Preferred Qualifications

• ITIL Foundation certification is preferred.
• Microsoft certifications are an advantage.

• Role Type:
  Full-Time
• Location:
  
  Onsite

Join Exe Qut and be part of a dynamic team ensuring seamless technology experiences and reliable support for business success!