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IT Service Assurance Lead: SLA, QA & Compliance
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-09-01
Listing for:
cyberani solutions
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
cyberani solutions in Riyadh seeks an IT Service Management professional to ensure consistent delivery and performance of IT services aligned with SLAs, OLAs and KPIs. You will lead service quality assurance, monitor performance, and drive regulatory compliance including NCA audits.
Responsibilities include developing reports and dashboards, conducting service reviews with internal teams and vendors, implementing QA practices, and guiding corrective actions.
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