Delivery Manager - BT Technical Changes

About Code Ninja

Code Ninja is a full-stack sovereign AI delivery company helping Saudi enterprises, software acquirers, and government entities modernize systems and operationalize intelligence across mission-critical workflows. Operating from Riyadh with delivery capability across Saudi Arabia and the wider MENA region, Code Ninja works with 240+ organizations across priority sectors including government digitization, energy, financial services, logistics, and healthcare - and has been recognized by Clutch among the 100 fastest-growing technology companies of 2026.

Through embedded engineering teams, AI Capability Centers, and Employer of Record services, Code Ninja builds internal capability inside client organizations rather than creating long-term vendor dependency, all aligned with Saudi Arabia's Vision 2030.

We're hiring a Delivery Manager to own technical change delivery for a leading Saudi banking client - covering emergency fixes, production fixes, patches, upgrades, and infrastructure/network/security changes. This is an operational, production-facing role requiring tight change governance and SLA discipline in a live banking environment.

• Manage and govern end-to-end delivery of technical changes
• Coordinate production releases, emergency fixes, and urgent incidents
• Manage change governance, release readiness, and implementation controls
• Ensure SLA adherence and production stability
• Coordinate with Change Management, Production Support, Infrastructure, Application Support, Security, and Operations teams

• 7+ years of relevant experience in technical change/release delivery within a production banking or large enterprise environment
• Bachelor's degree in IT, Engineering, or a related field
• Strong operational delivery and production environment experience

• PMP or PRINCE2 certification
• Proven experience managing production releases and emergency/urgent fixes under SLA pressure
• Direct experience with change governance and implementation controls in a live production environment

• ITIL certification
• Prior experience in banking or other regulated production environments
• Exposure to incident management alongside change management

• Work on high-visibility, bank-wide resilience programs with direct regulatory impact
• Be part of Code Ninja's embedded engineering model - working within a top-tier banking client's governance and workflows while backed by Code Ninja's delivery infrastructure
• Opportunity to shape critical business service continuity at national-banking scale, aligned with Vision 2030's push for digital sovereignty and resilience

Code Ninja is an equal opportunity employer. This job description is intended to convey information essential to understanding the scope of the role and is not exhaustive of all responsibilities, duties, and skills required.