Revenue Solution Architect

About the Role:

Grade Level (for internal use):

12

The Revenue Solution Architect (RSA) serves as a technical expert within the Revenue organization, forging close partnerships with Sales, Account Management, Product, Technology and our Enterprise Data Organization. In this position, you will be responsible for translating customer objectives into well-scoped and implementable technical solution designs that align to established product capabilities and supported architectures. The role is execution-oriented; producing high quality technical discovery outputs, solution designs and technical validations that reduce delivery risk and improve deal velocity and progression.

• Execute solution architecture for opportunities and customer engagementby mapping customer objectives to approved product capabilities, standard integration patterns, and delivery approaches.
• Produce clear, repeatable architecture artifacts(diagrams, integration flows, assumptions, risks, NFRs) that improve alignment and speed decisions during the sales cycle.

Support solution-led customer conversationsby shifting discussions from features to workflows/outcomes using existing technical GTM narratives and playbooks.

• Partner with Sales/Account teams to support customer engagement through technical qualification, requirements clarification, and solution shapingaligned to existing plays.
• Help improve deal velocity by preparing technical inputs that reduce ambiguity (assumptions, dependencies, sizing inputs, sequencing).
• Support deal execution by participating in customer technical meetings and responding to technical questions

• Build working knowledge of customer workflows and map them to solution capabilities to support measurable outcomes.
• Assist in resolving technical objections by providing evidence-based responses grounded in platform capability, reference patterns, and prior implementations (where available).

• Support retention/expansion motions by identifying adoption blockers and aligning on remediation steps with Account and Revenue teams

• Collaborate with Product, Engineering and Technology partners to ensure proposed solutions aredeployable and supportablewithin current capabilities and standards.
• Contribute structured feedback from customer/deal learnings into internal forums (pattern gaps, recurring requirements, common integration issues).
• Support Revenue teams with clear documentation and execution/follow up on open questions and solution design capability

• Apply standard solution patterns to reduce rework and delivery risk; document reusable modules and lessons learned in knowledge repositories
• Support prototypes/POCs by following established methodology, validating feasibility, and documenting results and limitations
• Help standardize technical discovery and architecture documentation within the team by consistent use of approved formats.
• Contribute to playbooks, documentation and training for revenue-wide capability building

• 5+ years in pre-sales solution architecture, technical sales enablement, technology and/or GTM architecture
• Technical fluency incloud platforms (AWS, Azure, GCP), hyperscalers and modern orchestration approaches.
• Working fluency in
  AI/automation
  concepts, including agentic frameworks and orchestration tools, with the ability to translate capabilities into deployable client solutions.
• Ability to produce and review core technical artifacts: architecture diagrams, integration flows, NFRs (performance, availability, security) and implementation approach notes.
• Experience with communicating with mixed audiences (technical and commercial) and deliver concise written outputs that support deal progression.
• Operate effectively in a matrixed environment by coordinating inputs across Sales, Product and Technology to meet fast paced opportunity timelines.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field

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