Business Analyst

Roles Responsibilities

The role combines Business Analysis and Project Management responsibilities, requiring a strong understanding of Identity and Access Management (IAM), particularly SailPoint, along with the ability to manage customer expectations, project scope, timelines, dependencies, risks, and delivery teams. The role is techno-functional and customer-facing, requiring strong IAM/SailPoint knowledge, business analysis capabilities, project management skills, stakeholder management, and the ability to work effectively with both business and technical teams.

Riyad, KSA

Work from the office (Daily)

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 7-9 years of overall experience in IAM and Min 3 years as a SailPoint business analyst.
• SailPoint Product or ITIL or equivalent certification preferred.

• Identify and analyse applications, business processes, user populations, and access requirements relevant to IAM initiatives.
• Work with application and business owners to understand application usage, access models, roles, approval processes, and ownership.
• Define and document IAM use cases, access requirements, JML processes, certification requirements, and business workflows.
• Coordinate with the IAM Architect and technical teams to translate business needs into actionable implementation activities.
• Manage project scope, timelines, milestones, dependencies, risks, issues, and deliverables for SailPoint project.
• Coordinate across customer stakeholders, application owners, IAM teams, and technical teams to ensure timely delivery.
• Drive application onboarding activities, including application prioritization, stakeholder coordination, data collection, validation, and readiness tracking.
• Coordinate UAT, business validation, defect resolution, sign-off, and production readiness.
• Prepare project status, KPI, RAID, and management reports for customers and leadership.
• Support SailPoint implementation and IAM transformation initiatives by providing strong functional and business-process knowledge.

• Strong communication, presentation and collaboration skills.
• Strong Customer Management Skills
• Multiple Stakeholder management skills.
• Strong understanding of IAM/IGA concepts, including JML, access requests, access certifications, roles, provisioning, and application onboarding.
• Experience in application and business-process analysis, working with application owners and business stakeholders.
• Good understanding of the SailPoint implementation lifecycle and ability to work effectively with IAM Architects and technical teams.
• Proven experience in project coordination/management, including timelines, dependencies, risks, issues, and stakeholder management.