IT Governance Specialist

• Support in managing the development, implementation and updating of the IT strategy.
• Support in managing the development, implementation and updating of the IT governance model, policies and procedures and overseeing its enforcement and compliance across GPC.
• Act as a liaison between business operations and IT and ensure that data related requirements are clearly defined, prioritized, and well understood.
• Support risk and audit assessment processes and contribute to the identification and mitigation of IT-related risks and audit findings & observations
• Prepare and present reports on IT governance metrics and compliance status to management and stakeholders.
• Identify opportunities for process improvement and contribute to the enhancement of IT governance practices.
• Ensure compliance with internal controls, regulatory requirements, and industry best practices.
• Ensure alignment with applicable frameworks such as ISO 20000, ISO 27001, COBIT, and ITIL
• Oversee ITSM governance by ensuring process compliance and maturity improvements on related processes such as CMDB , service catalog data, Incident, Problem, Change, and Asset Management etc.

Knowledge and

Experience:

2-5 years’ experience in IT administrator, governance, compliance, risk management or a related field.

Education and

Certifications:

Information Technology, Computer Science or any other related fields.

Certifications (Preferred): such as CISA, CISM, CRISC, CGEIT or COBIT.

• Experience in IT governance frameworks (e.g., COBIT, ITIL, ISO
  20K)
• IT Planning, Compliance, and IT Change Management
• Relationship Management.
• Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve basic technical issues
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Strong understanding and knowledge in IT processes, policies, procedures and auditing.

• Reporting, Relationship Management
• Problem solving attitude, driving issues to conclusion and solution.
• High level of commitment and ability to work under pressure.
• Negotiation skills and the ability to develop strong working relationships.
• Commercial and business awareness.
• An analytical mind and a keen eye for detail and desire to probe further into data.