IT Plant Local Support Engineer
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-09-15
Listing for:
Lenovo
Full Time
position Listed on 2026-09-15
Job specializations:
-
IT/Tech
IT Business Analyst, Database Administrator, Systems Administrator, IT Infrastructure
Job Description & How to Apply Below
What you ll do
- Support maintain and improve enterprise applications used across manufacturing shopfloor supply chain and plant business functions
- Configure application functionality based on business and technical requirements
- Monitor application performance investigate incidents perform troubleshooting and drive root cause resolution
- Participate in application deployments upgrades patching activities and lifecycle management initiatives
- Contribute to operational transformation projects including requirements analysis testing AI tool adoption monitoring solutions and application-related project coordination
- Collaborate with infrastructure database and security teams to ensure application availability reliability and performance
- Provide Level 2 support for production environments while maintaining documentation standard operating procedures and knowledge articles
- 2+ years of experience supporting enterprise applications in a business environment
- Experience with in manufacturing operations and/or end-to-end supply chain environments
- Knowledge of relational databases such as PostgreSQL, DB2, or Oracle
- Familiarity with ITIL processes and Agile ways of working
- Experience using IT service management platforms such as BMC Remedy, Jira Service Management, or Service Now
- Understanding of application security, access management, monitoring platforms, and application performance monitoring tools
- Bachelor's degree in Information Technology, Computer Science, or a related field, with fluent English communication skills
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