SAP Ariba Consultant
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-09-16
Listing for:
DXC Technology
Full Time
position Listed on 2026-09-16
Job specializations:
-
IT/Tech
SAP Consultant, IT Support, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
We are seeking a skilled and detail-oriented SAP Ariba Consultant to support and maintain SAP Ariba solutions in a live production environment. The role focuses on incident management, user support, system enhancements, and continuous improvement of procurement processes. The ideal candidate should have strong functional expertise in SAP Ariba modules and experience in handling support tickets within SLA timelines.
Key Responsibilities
- Provide L2/L3 support for SAP Ariba modules in a production environment
- Handle incident, service request, and problem management through ticketing tools
- Analyze and resolve issues related to:
- Ariba Buying & Invoicing
- Ariba Sourcing
- Ariba Contracts
- Monitor system performance and ensure high availability and stability
- Coordinate with technical teams for integration issues (SAP ERP / S/4
HANA via CIG) - Perform root cause analysis (RCA) and implement preventive measures
- Assist business users with training, troubleshooting, and process guidance
- Manage change requests and minor enhancements
- Ensure compliance with SLA/KPI targets
- Maintain proper documentation (knowledge base, SOPs, issue logs)
Required Skills & Qualifications
- Bachelor’s degree in IT, Business, or related field
- 3-8+ years of experience in SAP Ariba (support or implementation)
- Strong knowledge of:
- Procure-to-Pay (P2P) cycle
- Source-to-Contract (S2C) processes
- Hands-on experience with:
- Ariba Buying & Invoicing
- Ariba Sourcing / Contracts
- Ariba Network
- Experience with SAP integration (CIG, IDoc, APIs)
- Familiarity with ticketing tools (Service Now, Jira, etc.)
- Good understanding of SLAs, incident prioritization, and support processes
- Strong analytical and problem-solving skills
Preferred Qualifications
- Experience with SAP S/4
HANA integration - Knowledge of SAP ERP (ECC) systems
- Experience working in AMS / Support projects
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