Technical Consulting Specialist - Zoho

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, Manage Engine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting‑edge solutions that not only meet but exceed our clients' expectations.

The Zoho Developer is responsible for designing, developing, and implementing customized business solutions using the Zoho platform. The role focuses on building scalable applications, automating business processes, and integrating Zoho products with internal and external systems to enhance operational efficiency and support business objectives.

The Zoho Developer works closely with business stakeholders and technical teams to translate requirements into functional solutions, ensuring high-quality delivery, system reliability, and continuous improvement.

• Zoho Solutions Development & Implementation
• Design, develop, and implement solutions across Zoho applications (e.g., Zoho CRM, Zoho Creator, Zoho Desk, Zoho Books).
• Customize Zoho applications using Deluge scripting, workflows, blueprints, and custom modules to meet business requirements.
• Translate business needs into technical designs, including process flows, data models, and system configurations.
• Configure and deploy Zoho solutions, ensuring alignment with best practices and scalability requirements.
• Integrate Zoho applications with third-party systems, APIs, and internal platforms.
• Develop and manage REST API integrations to enable seamless data exchange between systems.
• Ensure data synchronization, integrity, and consistency across integrated platforms.
• Client & Stakeholder Collaboration
• Work closely with clients and internal stakeholders to gather, analyze, and validate business and technical requirements.
• Provide technical consultation and recommend optimal Zoho-based solutions.
• Support users by troubleshooting issues, resolving defects, and escalating complex cases when needed.
• Quality Assurance & Testing
• Perform unit testing, system testing, and user acceptance testing (UAT) to ensure solution quality and performance.
• Validate all configurations and customizations in sandbox environments prior to production deployment.
• Ensure solutions meet functional, performance, and security standards.
• Prepare and maintain technical documentation, including system architecture, configurations, and user guides.
• Document integrations, workflows, and customization logic for future scalability…