Head of Internal Technology and AI

Ektis is a boutique financial services consulting firm operating at the heart of the GCC's financial ecosystem. We partner with banks, fintechs, development finance institutions, and public-sector clients to solve their most critical challenges - spanning strategy, commercial growth, risk, payments, and transformation.

The Head of Internal Technology and AI leads Ektis's internal technology and AI function to enable the firm's growth across the GCC. The Head ensures that every internal function has the systems, tools, data and technical support needed to operate effectively. The role is accountable for improving operational efficiency, maintaining reliable services and building the internal capability to support a growing business.

Ektis is a boutique financial services consulting firm operating at the heart of the GCC's financial ecosystem. We partner with banks, fintechs, development finance institutions, and public-sector clients to solve their most critical challenges - spanning strategy, commercial growth, risk, payments, and transformation.

The Head of Internal Technology and AI leads Ektis's internal technology and AI function to enable the firm's growth across the GCC. The Head ensures that every internal function has the systems, tools, data and technical support needed to operate effectively. The role is accountable for improving operational efficiency, maintaining reliable services and building the internal capability to support a growing business.

Working with internal teams, the Head identifies delays, duplication and manual work, then delivers practical improvements through software, AI agents and automation. This includes maintaining a company-wide library of reusable AI skills and helping employees use approved tools in their daily work. Agents and workflows must be tested, scored and monitored against defined measures of accuracy, task completion, time saved and cost, with clear ownership and appropriate human oversight.

The role requires direct involvement in software engineering and oversight of the full development lifecycle, from business requirements and system design through implementation, testing, deployment and maintenance. The Head ensures that business applications, integrations, cloud infrastructure and data support the needs of internal functions, with clear service standards, dependable reporting and tested arrangements for incident response, backup and recovery.

The Head builds and leads the internal IT team as Ektis grows, setting responsibilities, developing staff and managing external providers. This includes oversight of employee support and the full lifecycle of laptops and other technology assets, including Microsoft Intune and mobile device management. The Head also establishes AI and technology governance, defines security requirements and ensures that controls, access rights, risks and corrective actions are managed through assigned owners.

The role controls technology expenditure across cloud services, AI usage, software licences, devices and suppliers. Investment and procurement decisions must reflect business priorities and the full cost of implementation, operation and support. The Head is expected to reduce avoidable expenditure, match capacity to demand and demonstrate efficiency gains while maintaining agreed service and security standards.

• AI enablement
• Maintain a prioritised AI delivery plan with defined business problems, owners, budgets, milestones and expected improvements in time, cost or quality.
• Maintain a company-wide library of reusable AI skills: documented instructions, tools and workflows for employees and agents. Assign an owner, version, test record and review…