Transmission NOC Engineer; Team Lead) Iqama Transferable - KSA

Dear Friend Greetings from Zyagulf Information Technology UAE

Zyagulf Information Technology is a global IT consulting and solutions provider that offers dynamic end to end business solutions to various enterprises with high quality of services in emerging technologies and an impressive command of industry expertise and leading technology capabilities with fully integrated on-site off-site offshore and blended delivery methodologies Zyagulf recruits Transmission NOC Engineer Team Lead with Iqama Transferable and 6 to 10 years of Data Center Colocation Connectivity Services experience and Minimum 2-3 years leading Transmission NOC teams to one of our reputed clients located in Riyadh KSA

Direct Hire by our client

Any relevant IT degree

Riyadh KSA

Min 6 to 10 years with minimum 2-3 years leading NOC teams

Transmission NOC Engineer Team Lead Lead 24x7 NOC operations ITIL Foundation Cisco CCNA CCNP Juniper JNCIA JNCIS Fortinet NSE Aruba Certifications CDCP CDFOM

ASAP immediate 15 to 20 days

Data Center Colocation Connectivity Services

Any Preferred Already in KSA Transferable IQAMA

• Family Status
• Medical Insurance
• Self
• Spouse
• Up to 3 Children

Transmission NOC Team Lead with Data Center Colocation Connectivity Services Role Transmission NOC Team Lead Purpose Transmission NOC Team Leader is responsible for managing the operational health monitoring incident response and technical support activities for Data Center and Connectivity services The role ensures network availability rapid incident resolution technical escalation management and continuous service improvement while maintaining compliance with operational standards Key Responsibilities NOC Operations Management Lead 24x7 NOC operations Ensure continuous monitoring of Data Center Infrastructure Network Services Connectivity Services Cloud Connectivity Platforms Managed Services Environments Manage shift handovers and operational continuity Incident Major Incident Management Lead technical incident response activities Act as Incident Manager during major outages Coordinate with Network Engineering Teams Data Center Operations Vendors Service  Delivery Teams Drive service restoration within SLA commitments Technical Leadership Provide Level 2 operational guidance to NOC engineers Review incident diagnostics and troubleshooting plans Support root cause investigations and corrective actions Ensure proper escalation to engineering teams when required Monitoring Event Management Manage proactive monitoring tools Ensure effective alarm management and event correlation Reduce false positives and alert fatigue Improve monitoring efficiency and visibility Problem Management Analyze recurring incidents Lead Root Cause Analysis RCA discussions Implement preventive and corrective actions Capacity Availability Management Monitor service availability trends Review network utilization and performance metrics Identify risks affecting service reliability Reporting Governance Prepare operational reports covering AvailabilityMTTRIncident Trends Network Performance Service Reliability Support customer reviews and audit activities Team Leadership Lead and mentor NOC Engineers and Analysts Develop technical training plans Drive technical skill enhancement programs Experience 6-10 years in NOC Operations or Network Operations Minimum 2-3 years leading NOC teams Strong experience supporting Data Center OperationsISP Telecom Networks Enterprise Connectivity Services Managed Network Services Experience in Major Incident Management Preferred Certifications IT Service ManagementITIL Foundation Networking Cisco CCNA CCNPJuniper JNCIA JNCISFortinet NSEAruba Certifications Data Center CDCPCDFOM Key Technical Skills Network Monitoring Tools Solar Winds PRTG Zabbix Manage Engine OpManager SNMP Monitoring TCP IP Networking Routing Switching WAN MPLS Internet Services VPN Technologies Data Center Operations Key KPIs Network Availability Mean Time to Detect MTTD Mean Time to Resolve MTTR Major Incident Resolution TimeSLA Compliance Repeat Incident Reduction Alert Response Time Service Reliability The candidate who has relevant experience and holding Iqama Transferable can share their updated profile quickly.

They should be able to join in short notice.