Monitoring Engineer Ericsson IT

Job Title: Performance Monitoring Engineer

We are looking for a Mobile Core Network Performance Engineer to monitor and analyze CS, PS, IMS, IN and International network performance, ensuring service quality, capacity readiness and compliance with contractual KPIs.

Key Responsibilities:

• Analyze network KPIs, investigate degradations and recommend corrective and preventive actions.
• Perform capacity assessments and traffic forecasting, including readiness planning for Hajj, Ramadan and Eid.
• Monitor International voice, roaming, MVNO and national roaming performance.
• Configure and maintain Performance Statistical Alarms, reports and dashboards.
• Assess the impact of network changes, upgrades and expansions.
• Prepare SLA, governance and Service Impact Reports.
• Support cross-functional teams, performance improvements and automation use cases.

Experience

Required:

At least five years of experience in Ericsson Mobile Core network performance.

Education

Qualifications:

A BSc degree in Telecommunication Engineering or a related discipline.

Skills Required:

• Strong knowledge of CS, PS, IMS and IN networks, signaling protocols, interfaces and call flows.
• Experience with ENIQ, ENM, Business Objects and Master Claw/eoLive.
• Skills in SQL, UNIX scripting, Power BI and Excel.
• Strong analytical, forecasting, communication and reporting skills.
• A customer-focused approach, ownership and the ability to work effectively under pressure.

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company:

Ericsson provides telecommunications networks, software, cloud, and digital services to operators and enterprises. Its Gulf operations recruit across network engineering, software, managed services, project delivery, sales, cybersecurity, data, customer support, and business functions.

Company Industry: Telecommunications

Department /

Functional Area:

Network Performance

Closing Date: 4 April 2027