Senior Project Manager, Credit & Risk Implementations

As Senior Project Manager for Credit amp Risk Implementations in KSA you will be Synapse s senior delivery lead on the ground in the Kingdom You will own the end-to-end delivery of Konan and Doxter implementations at Saudi banks finance companies and lenders programmes that digitize credit policy automate underwriting and decisioning and operate under the oversight of the Saudi Central Bank SAMA This is not a generic PM role Our KSA implementations sit at the point where credit and risk policy regulatory compliance client IT and Info Sec and AI-powered software meet You will need to hold a credible conversation with a Chief Risk Officer about policy and decisioning with a CISO about outsourcing and data controls and with our engineers about integration and deployment and then turn all of it into one plan the client trusts You will run a portfolio of concurrent KSA engagements lead senior client relationships and steering committees protect scope and commercial boundaries and act as the delivery authority for the region As our presence in the Kingdom grows you will also help build the local delivery team and the playbook it runs on

Role and Responsibilities

Lead end-to-end delivery of Konan and Doxter implementations for Saudi financial institutions from contract handover and project charter through go-live hypercare and handover to Customer Success

Own the credit policy digitization workstream lead policy discovery workshops with client credit and risk teams and guide the translation of credit policy eligibility and knockout rules scorecards limits pricing and approval matrices into Konan configurations alongside our Konan subject matter experts

Ensure every configured policy is traceable to the client s approved policy documents fully tested and formally signed off by the client s risk owners

Lead end-to-end lending journey design across retail SME and consumer finance products including loan origination onboarding decisioning and document verification flows

Coordinate data source and integration work streams typical of the Saudi market such as credit bureau identity verification income verification and core banking integrations

Plan delivery around the client s regulatory obligations including SAMA outsourcing requirements cybersecurity and data protection controls and the approval steps the client must complete before go-live

Lead Synapse s contribution to client regulatory documentation such as outsourcing submissions roles and responsibilities matrices and access and data handling evidence

Partner with client Info Sec and IT teams through security reviews penetration test findings access management and on-premises deployment approvals and keep these off the critical path wherever possible

Own senior client relationships throughout delivery including Chief Risk Officers Chief Credit Officers CIOs CISOs and business sponsors

Set up and run project governance working groups steering committees milestone reviews and escalation paths agreed in the project charter

Lead difficult conversations with confidence and respect including scope disputes delays and change requests balancing client priorities against contractual commitments

Manage scope change control and milestone acceptance rigorously including the sign-off evidence that triggers milestone invoicing

Identify expansion opportunities new products use cases and Doxter adoption and work with the commercial team to progress them

Run a portfolio of concurrent KSA engagements with accurate real-time visibility of health risks and decisions in Click Up our delivery platform

Act as the senior coordination point between clients and Synapse Engineering Forward Deployed Engineering Product Data QA and Leadership

Run delivery readiness checks before commitments are made so internal teams are resourced and aligned before dates reach the client

Support pre-sales and contracting by reviewing scope statements of work and timelines for deliverability before they are signed

Mentor and guide Project Managers and Junior Technical Project Managers working on KSA engagements

Contribute to hiring and onboarding as our KSA delivery team grows

Turn recurring patterns from KSA implementations into reusable assets credit policy templates regulatory document packs project charter and plan…