Senior Functional Support Analyst
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-10-22
Listing for:
Luxoft
Full Time
position Listed on 2026-10-22
Job specializations:
-
IT/Tech
IT Support, Banking & Finance, IT Business Analyst, IT Specialist
Job Description & How to Apply Below
- Functional Support amp Incident Management Provide L2 L3 functional troubleshooting for end-user issues arising during the trade lifecycle
- Analyze and resolve transactional errors master data configuration mismatches and failed workflows within the FTI engine
- Replicate production bugs in staging environments documenting detailed steps logs and business impact before escalating to L3 developers or Finastra vendors
- Acknowledge and resolve support tickets within defined SLA limits to minimize operational downtime
- Must have7-10 years of total IT experience
Deep Expertise in Finastra Trade Innovation and Trade Finance Operations deep Trade Innovation functional knowledge Finastra Trade Innovation - At least 3 years of hands-on experience with Finastra Trade Innovation TI Plus TI Plus2 or Fusion Trade Innovation ideally across two or more implementations or upgrades
- Working knowledge of TI modules Import and Export LCs Standby LCs guarantees issued and received Import and Export Collections Shipping Guarantees Trade Loans Financing and Bills discounting
- Understanding of TI static data customer and account setup charges and tariffs posting accounting rules event and step workflow and user roles
- Familiarity with TI integration options web services message queues file-based interfaces and the TI Corporate Portal or bank s own corporate channel Trade finance domain
- Strong grasp of the full lifecycle of documentary credits guarantees collections and trade financing products
- Working knowledge of ICC rules UCP 600 ISBP 821 URDG 758 ISP
98 URC 522 URR 725 eUCP and Incoterms 2020 SWIFT Category 4 and 7 messages and MT798 awareness of trade digitisation MLETR electronic bills of lading - Knowledge of supply chain finance payables receivables invoice financing is an advantage Functional Support Specialist ensure the core platform runs smoothly by handling system workflows resolving transactional blocks and translating changing trade policies into functional software updates Nice to haveNA
Languages English C1 Advanced Seniority Senior
Position Requirements
10+ Years
work experience
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