Senior Manager - Technology PMO & Demand Management; DEL Job Riyadh area,Riyadh Region Saudi Arabia,IT/Tech

Position: Senior Manager - City Technology PMO & Demand Management (DEL 3)

Produce standardized delivery reporting packs including:

Lead the City Technology Project Management Office (PMO) responsible for portfolio governance, delivery assurance, demand intake, stage-gate control, and operational readiness across all IT and OT technology towers within QIC City Technology.

This role ensures that City Technology programs and vendors deliver technology solutions in a controlled, auditable manner, and that all deliverables meet defined governance requirements for readiness, documentation, cybersecurity gating, and transition into technology L2/L3 support
.

The PMO acts as the control tower for all City Technology projects transitioning into run-state operations.

Reporting Line

Reports to:

Director — Technology Governance, Architecture, Budget, ITSM Standards & PMO

Direct Reports

PMO Managers, Project Governance Leads, Reporting & Controls Analysts

Role Scope (City Technology Only) In scope delivery and handover domains, including, but not limited to

City Business Applications
City Platforms (integration/IoT/data)
City OT & Smart Systems technology
City Physical Security technology
City ICT infrastructure and data centers including City IT/OT Security

Key Responsibilities

Delivery & Handover Governance Framework (City Technology)
Implement and maintain Delivery & Handover Governance standards for City Technology programs, including:
- reporting templates and cadence
- stage-gate criteria
- RAID log standards
- dependency tracking rules
- baseline control requirements (scope/schedule/cost)
Ensure all delivery teams and vendors comply with governance controls
Integrated Program Controls
Maintain an integrated view of City Technology delivery progress across towers and suppliers
Track delivery milestones, critical path items, and cross-tower dependencies
Identify schedule slippage, scope creep, and delivery risk early and elevate through governance forums
Stage Gates & Assurance (Delivery-to-Run)
Govern and enforce delivery stage gates, including:
- Design completion readiness (as required by TDAs)
- Testing and commissioning evidence
- Documentation and as-built readiness
- Operational readiness evidence for transition into technology support
- Ensure no system progresses through gates without evidence and sign-offs
Risk, Issues, and Dependency Governance (RAID)
Own RAID governance standards across all City Technology delivery programs
Ensure RAID logs are complete, current, and actionable
Run dependency reviews and cross-tower issue resolution sessions
Escalate unresolved risks/issues to the appropriate governance level
Delivery Reporting & Executive Packs
Produce standardized delivery reporting packs including:
- Schedule health (RAG)
- Delivery risk exposure
- Dependency hotspots
- Milestone achievement
- Vendor delivery performance indicators
- Readiness risks for transition to technology support
- Ensure reporting is auditable and consistent across towers
Vendor Delivery & Handover Governance Support (non-commercial)
Ensure vendors comply with City Technology Delivery & Handover Governance requirements:
- Reporting cadence
- Evidence packs
- Stage-gate readiness
- Documentation standards
Provide delivery performance evidence to:
- Commercials/Vendor Management function (for contract governance)
- City Technology leadership (for escalation)
Alignment to Governance, Architecture, and Cybersecurity
Ensure delivery programs comply with:
- corporate technology governance processes (where applicable)
- City Technology governance and architecture standards
- design authority requirements (IT/OT/physical security/platforms/data)
- cybersecurity gating requirements
- Track and report exceptions and required waivers through the correct forums

Key Interfaces

Internal:

Director — City Technology Governance & Architecture
Tower Directors (Apps / OT / Physical Security / Platforms /…