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Monitoring Admin; SolarWinds & PRTG

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: MIS - Al Moammar Information Systems Co.
Full Time position
Listed on 2026-10-25
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 300000 - 360000 SAR Yearly SAR 300000.00 360000.00 YEAR
Job Description & How to Apply Below
Position: Monitoring Admin (SolarWinds & PRTG)
  • Own and administer the Solar Winds Orion / Hybrid Cloud Observability platform, including modules, polling engines, high availability, database performance, upgrades, and licensing.
  • Configure and optimize Solar Winds alerts, dashboards, reports, dependencies, and performance monitoring to improve visibility and reduce false alarms.
  • Administer PRTG Network Monitor, including core servers, remote probes, sensors, thresholds, notifications, maps, and reports.
  • Maintain Site
    24x7 and support data center monitoring through Liebert Site Scan.
  • Ensure monitoring coverage for servers, networks, applications, and infrastructure services, coordinating with technical teams on requirements and escalations.
  • Automate monitoring tasks and integrations using Power Shell/Python, Solar Winds API/SDK, SWQL, and SQL.
  • Integrate monitoring alerts with Service Now and support the EOC in event analysis, incident escalation, and root-cause investigations.
  • Manage monitoring platform security, access controls, changes, and upgrades in accordance with approved procedures.
  • Prepare availability and performance reports, maintain technical documentation, and train EOC staff.
  • Support knowledge transfer and provide out-of-hours assistance for critical incidents when required.
Requirements
  • BSc. degree in Computer Science, Information Technology, or a related field.
  • 5+ Yrs. of IT infrastructure monitoring experience, including at least 4 years of hands‑on Solar Winds administration in large enterprise environments.
  • Proven experience designing and tuning Solar Winds alerts, dashboards, and reports.
  • Hands‑on experience administering PRTG Network Monitor.
  • Expert knowledge of Solar Winds modules, scalability, polling engines, high availability, and platform maintenance.
  • Good knowledge of SQL Server, SWQL, monitoring protocols (SNMP, WMI, ICMP, syslog, and Net Flow), and Power Shell or Python scripting.
  • Understanding of Windows/Linux servers, networking, virtualization, and performance troubleshooting.
  • Experience with Service Now and ITIL incident, event, and change management processes.
  • Fluency in spoken and written Arabic, with good English communication skills.
  • Solar Winds Certified Professional (SCP) and ITIL 4 Foundation certifications are preferred.
  • Strong analytical skills, attention to detail, and ability to work under pressure during critical incidents.
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