Healthcare IT Support Engineer; Trainee​/Fresh Grade

Published at September 10, 2026 at 02:02 PM

We are looking for motivated fresh graduates or early-career professionals eager to kickstart their career in Healthcare IT and technical operations. Through our structured 6-month accelerated talent development program, you will gain hands-on experience in database management, system troubleshooting, networking, and domain-specific healthcare workflows.

6-Month Accelerated Program (Potential conversion to Permanent)

• Fresh graduates or candidates with up to 1 year of experience.
• Bachelor’s degree in Computer Science, Information Systems, Information Technology, Computer Engineering, Biomedical Engineering, or a related field.
• Good understanding of SQL and relational databases (Microsoft SQL Server preferred).
• Basic knowledge of Windows Server, networking, TCP/IP, DNS, and ports.
• Basic understanding of IIS, web applications, APIs, or system integrations is an advantage.
• Knowledge of Healthcare IT concepts (HIS, RIS, PACS, HL7, or DICOM) is a plus, but not mandatory.

• Database & Systems: SQL Server troubleshooting, Windows Server management, and IIS configuration.
• Domain & Integrations:
  Healthcare workflows, RIS / PACS concepts, and HL7 / DICOM system integrations.
• Operations:
  Application/production troubleshooting, incident and ticket management, and escalation protocols.
• Professional Growth:
  Customer communication, support best practices, and technical documentation.

• Strong problem-solving abilities and analytical thinking.
• Passion for learning new technologies and working with multi-system architecture.
• Solid communication and interpersonal skills.
• Ability to collaborate within a team and resolve technical issues professionally.
• Good English proficiency, especially for reading technical documentation.
• Strong attention to detail in documenting and reporting technical issues clearly.
• Flexibility to support operational needs, including rotational shifts or on-call coverage when required.

High-performing trainees will be evaluated throughout the 6-month period and may be considered for permanent employment opportunities based on performance, evaluation results, and available vacancies.

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