Technical Quality Manager​/Success Plan Manager

Position: Technical Quality Manager / Success Plan Manager
# Technical Quality Manager / Success Plan Manager SAP IT Business Systeme Saudi Arabia
- Riyadh Posted 30 October 2026

Indeed Direct employer

Enterprise

Top-rated employer

Location

Saudi Arabia
- Riyadh Job type

On-site

Experience8-12 years

SalarySAR 25k–40k/mo (est.)Apply on Indeed## Job description

As a Technical Quality Engineer / Success Plan Manager (TQM/SPM), you will serve as a trusted advisor and primary escalation point for our customers, leveraging deep expertise in complex SAP transformations to help customers run better. You will assess customer-related risks, adoption concerns, and delivery challenges thoughtfully, developing strategic mitigation approaches that ensure smooth delivery and consistently high-quality service engagement. Your transformation expertise will enable you to guide customers through intricate SAP implementations, optimising their operational capabilities and driving sustainable business improvement.

Beyond technical excellence, you will build and nurture executive-level customer relationships grounded in trust and strategic value advisory. You will establish, lead, and maintain governance cadence including Executive Steering Committees, Quarterly Business Reviews (QBRs), and ongoing status and value reporting. You will develop and implement comprehensive customer value advisory strategies that align customer needs with SAP solution delivery, driving adoption and maximising value realisation throughout the entire customer journey.

Your focus will be on establishing yourself as a trusted strategic partner, developing deep customer relationships that enable you to deliver meaningful advisory support and measurable business outcomes. A key focus of your work will be driving measurable improvements in customer adoption rates through successful engagement strategies that enhance service delivery and reduce implementation risks. Throughout all of this, you will demonstrate exceptional consulting and stakeholder management capabilities, leveraging excellent communication, presentation, and problem-solving skills to navigate complex customer environments and deliver meaningful business outcomes.##

SkillsSAP BTPSuccess Factors Integration  Suite Technical Architecture Enterprise Architecture## What Jobze.ai noticed
* SAP IT Business Systeme wants deep expertise in complex SAP transformations and executive stakeholder management.
* Expect to lead executive governance cadences including Executive Steering Committees and Quarterly Business Reviews.
* Requires deep technical domain knowledge spanning SAP architecture, finance, supply chain, BTP, or Success Factors.

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