Insurance Supervisor

We’re looking for a proactive and detail-oriented Insurance Supervisor to oversee employee insurance programs and ensure smooth coordination with insurers, brokers, and internal teams. This role plays a key part in delivering accurate, efficient, and employee-focused insurance services.

• Coordinate with insurance providers to issue, renew, and update insurance policies.
• Act as the main point of contact with brokers for policy changes and coverage updates.
• Ensure insurance coverage aligns with employee and business needs.

• Work closely with the finance team to process insurance payments accurately and on time.
• Maintain up-to-date records of premiums, deductions, and payments.
• Manage all insurance claims (medical, accident, and other related claims).
• Follow up with insurance companies to ensure timely claim approvals and settlements.
• Keep clear and organized records of claims and outcomes.

• Process additions and removals for medical insurance coverage.
• Ensure policy updates reflect employee status changes accurately.
• Coordinate with HR to maintain accurate employee insurance records.

• Collaborate with HR and Finance on onboarding, offboarding, and insurance-related matters.
• Prepare clear insurance summaries and reports for management, covering costs, claims, and coverage details.

• 5+ years of experience in the insurance field, including 2+ years in a supervisory or leadership role
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• Bachelor’s degree in Insurance, Finance, Business Administration, or a related discipline.
• Professional insurance certifications (e.g., CPCU, CIC) are a plus.
• Strong understanding of insurance policies, regulations, and best practices.
• Comfortable using insurance systems and Microsoft Office tools.
• Strong communication, coordination, and problem-solving skills.
• Able to manage multiple priorities in a fast-paced environment.
• Fluent in English and Arabic
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• Hands-on leadership role with real impact on employee experience
• Cross-functional collaboration with HR and Finance