Regional Head of Operations & Market Enablement – META

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

The Regional Head of Operations & Market Enablement manages supply chain execution and performance throughout the META region. They focus on reliable service, resilient supply, compliance, and cost efficiency in a sophisticated and volatile environment. The role leads regional supply chain and customer service teams and acts as a critical enabler of BD’s Integrated Business Planning (IBP) process, partnering closely with the EMEA Planning organization, Commercial, Finance, Quality, and Global Supply Chain functions.

While planning ownership resides within EMEA Planning, this role ensures robust regional inputs, disciplined execution of approved plans, and strong bidirectional feedback loops. The role is a key driver of BD Excellence deployment, regional GTM transformation, and capability building in alignment with BD’s global operating model.

• Regional Supply Chain Leadership & Performance
• Own META regional supply chain performance across OTS, OTIF, service reliability, inventory health, cost‑to‑serve, and compliance.
• Lead and develop regional supply chain teams across customer service, order management, logistics, distribution, and operational execution.
• Serve as the senior supply chain partner concern point for critical customer issues, market disruptions, and geopolitical risks.
• Ensure clear accountability, talent development, and succession readiness within the META organization.
• Enabling IBP implementation & Planning Interface
• Act as the primary regional interface to EMEA Planning for demand, supply, and scenario alignment.
• Ensure high‑quality regional inputs into IBP, including market intelligence, demand signals, supply constraints, regulatory or logistics risks, inventory strategies and working capital trade‑offs. Special focus on improving forecast accuracy levels for the region in the first 6‑12 months.
• Drive disciplined execution of IBP‑approved plans within the region, including service, inventory, and allocation decisions.
• Provide structured feedback to Planning on execution gaps, bias, and assumptions to continuously improve IBP maturity.

This role does not own planning decisions but is accountable for IBP effectiveness from a regional execution and outcome perspective.

• Partner with Commercial leadership to enable growth, tenders, new product launches, and management of strategic accounts, ensuring supply feasibility and service commitments are realistic and executable.
• Embed customer‑centric supply chain practices, including proactive communication during constraints and disruptions.
• Support Strategic Account Management (SAM) and distributor models with clear supply chain rules of engagement in line with BD standards.
• Drive structured collaboration with Commercial to translate GTM priorities into service, inventory, and logistics strategies, including segmentation where required. Implement customer/product segmentation to tailor service, inventory, and logistics design to market needs.
• Logistics & Go‑to‑Market Transformation
• Lead end‑to‑end logistics and go‑to‑market (GTM) transformation initiatives across META, with a focus on network design, 3PL orchestration, and market access acceleration.
• Build and implement fit‑for‑purpose 3PL distribution networks in priority growth markets (e.g., Saudi Arabia, Qatar), ensuring compliance with local regulatory requirements while optimizing cost, service, and scalability.
• Coordinate system, process and master‑data implementations linked to 3PL operations (e.g., WMS, TMS, integration with ERP/Control Tower), ensuring seamless data flow, visibility, and standardized execution across partners.
• Transition from fragmented or distributor‑led models to structured, BD‑controlled logistics ecosystems,…