Logistics Operations Team Leader

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We are seeking a proactive and results-driven Logistics Team Leader to oversee our global inbound supply chain operations. In this role, you will hold global operational accountability while serving as the primary lead for our Kingdom of Saudi Arabia (KSA) site operations. You will manage carrier performance, drive service level agreements (SLAs), and work closely with internal procurement and cross-functional teams to ensure high-priority and urgent shipments are executed seamlessly.

• Manage day-to-day global inbound freight movements, with a specific operational eye on KSA site shipments
• Track carrier performance for both inbound and outbound (on-time delivery, transit times, acceptance rates) by developing and owning carrier BMS
• Run regular check-ins with procurement and carriers to prioritize critical cargo, clear bottlenecks, and handle urgent freight
• Collaborate closely with Global Procurement and Freight Forwarding partners to align operational capacity, review carrier SLAs, and support vendor reviews
• Guide and support the inbound logistics team, ensuring standard procedures are followed and daily tasks are covered efficiently
• Manage outbound carrier relationships to ensure seamless pickup execution—making sure trucks turn up on time and bookings are fulfilled
• Continuously identify bottlenecks in the inbound pipeline and implement standard operating procedures (SOPs) to enhance visibility and reduce transit delays.

• Solid background in global freight operations, Supply Chain Logistics, or freight forwarding
• Strong knowledge of global inbound processes, customs, and freight operations, with specific familiarity or experience handling KSA Supply Chain Logistics preferred
• Experience running carrier reviews and managing performance using concrete metrics
• Comfortable working with ERP systems like SAP, tracking tools, and reporting in Excel, Power BI
• Proficient English language knowledge both spoken and written English

• An international team with a high focus on gender diversity.
• Employee Assistance Program for psychological, legal, and financial consultancy.
• A company committed to sustainability through CO2 Offset, Asset Recovery Services, and Lenovo Certified Refurbished portfolio.
• Access to training for personal development via our internal e-learning platform.
• Mentorship program to support your career growth.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.