Logistics Operations Manager

Lead end-to-end logistics operations, with primary responsibility for transportation, distribution, and fleet management, alongside oversight of warehousing and inventory operations. Ensure reliable food logistics services through effective operational systems, cost control, resource planning, and continuous performance improvement.

• Manage daily transportation and distribution operations, ensuring timely deliveries and efficient utilization of vehicles and drivers.
• Plan routes, delivery schedules, vehicle allocation, and capacity based on customer requirements and operational demand.
• Oversee fleet availability, preventive maintenance, repairs, and vehicle replacement planning.
• Monitor fuel consumption, mileage, downtime, driver productivity, and delivery performance.
• Manage third-party transport providers and monitor service quality, cost, and contractual performance.
• Resolve delivery disruptions, vehicle breakdowns, and operational issues while maintaining service continuity.

• Lead the effective use and improvement of ERP, Transport Management Systems (TMS), Warehouse Management Systems (WMS), and fleet tracking platforms.
• Ensure accurate operational data across trip records, deliveries, fuel usage, maintenance, inventory movements, and expenses.
• Work with Finance, IT, and system providers to improve workflows, reporting, and system integration.
• Establish dashboards that provide visibility into operational performance, service levels, and costs.
• Train teams on system usage and enforce consistent operational processes.

• Prepare and manage budgets for transportation, fleet, distribution, and warehousing operations.
• Analyze cost per trip, kilometer, delivery, and vehicle, identifying cost drivers and improvement opportunities.
• Control fuel, maintenance, manpower, subcontractor, and warehouse operating costs.
• Review budget variances with Finance and implement corrective actions.
• Improve route efficiency, vehicle utilization, load planning, and resource productivity.
• Provide operational cost inputs for customer quotations and assess profitability by customer, route, and service.

• Ensure appropriate handling, storage, and transportation of food products, including chilled and frozen goods.
• Maintain temperature controls, hygiene standards, product traceability, and cold chain integrity.
• Monitor temperature records and address deviations, damaged goods, rejected deliveries, and returns.
• Coordinate with Quality teams to maintain food safety standards throughout storage and distribution.

• Oversee receiving, storage, picking, dispatch, and inventory control activities.
• Coordinate warehouse readiness with transportation schedules to ensure accurate and timely dispatch.
• Maintain inventory accuracy through stock counts, reconciliations, and investigation of discrepancies.
• Ensure effective FIFO/FEFO practices and control product damage, expiry, and stock losses.
• Improve warehouse space utilization, handling processes, and coordination between warehouse and transport teams.

• Lead transport, fleet, distribution, and warehouse teams, establishing clear responsibilities and performance targets.
• Develop and implement standard operating procedures and operational controls.
• Monitor KPIs covering delivery timeliness, fleet utilization, operating costs, inventory accuracy, and product losses.
• Coordinate with customers and internal stakeholders to resolve service issues and meet agreed service levels.
• Present regular performance reports, risks, and improvement plans to management.

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field.
• At least 7 years of relevant logistics experience, including 3 years in a managerial role.
• Proven experience managing transportation, distribution, and fleet operations within a logistics service provider or food distribution business.
• Strong experience in food logistics and chilled or frozen distribution.
• Practical experience overseeing warehousing and inventory operations.
• Demonstrated ability to control operating costs, manage budgets, and improve operational profitability.
• Strong hands-on experience with ERP, TMS, WMS, fleet management systems, and GPS tracking platforms.
• Advanced Excel skills and the ability to…