Suppliers Relationship Management Director

Lead the supplier relationship management function by developing strategic supplier partnerships, monitoring supplier performance, and driving continuous improvement to support business objectives and ensure long-term value.

• Develop and implement supplier relationship management strategies, policies, and frameworks.
• Establish supplier segmentation criteria and tailored engagement plans for strategic and critical suppliers.
• Build and maintain strong relationships with key suppliers and lead periodic business reviews.
• Define and monitor supplier performance KPIs and scorecards, and oversee corrective action plans.
• Oversee supplier onboarding, qualification, and ongoing evaluation in coordination with relevant stakeholders.
• Identify and mitigate supplier risks, including performance, compliance, and business continuity risks.
• Collaborate with Procurement, Category Management, Legal, Finance, and business teams to resolve supplier issues and improve service delivery.
• Drive supplier development, innovation, and continuous improvement initiatives.
• Ensure compliance with organizational policies, contractual obligations, and applicable regulations.
• Lead and develop the SRM team and provide management reports on supplier performance, risks, and improvement opportunities.

• Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field. A master’s degree is preferred.
• Minimum of 10 years of relevant experience in supplier relationship management, procurement, or supply chain management, including at least 5 years in a managerial role.
• Proven experience managing strategic suppliers, supplier performance, and supplier development programs.
• Strong leadership, negotiation, stakeholder management, and analytical skills.
• Experience with ERP systems and supplier management platforms.
• Professional certifications such as CIPS or CPSM are preferred.
• Strong communication skills in Arabic and English.