Rider Compliance Senior Specialist

Regulatory Compliance & Risk Monitoring

Monitor rider permit validity, vehicle documentation, work authorizations and road safety compliance, identifying recurring risk patterns rather than one-off exceptions. Independently conduct scheduled compliance audits across operational channels and document findings gaps and root causes. Support the rollout of updated regulatory guidelines into daily rider operations ensuring accurate on-ground implementation.

Process Improvement & Governance Support

Contribute directly to reviewing and updating compliance procedures, risk mitigation protocols and SOPs. Draft and track corrective action plans for non-compliant rider cases and operational bottlenecks. Identify and propose process improvement opportunities based on audit trends.

Knowledge and Experience

3 5 years of relevant experience in compliance, logistics operations, fleet management, or regulatory audit within Saudi Arabia. Bachelor's in Supply Chain Management, Engineering or any other related discipline. Excellent verbal and written communication in Arabic and English. Familiarity with delivery platform operations, last-mile fleet management, or quick-commerce regulatory landscapes.