Accommodation Operations Associate

About RELA

RELA is a Saudi company specializing in workforce accommodation solutions
, providing companies with reliable, professionally managed housing services.

We are looking for an Accommodation Operations Associate to support the day-to-day operations of RELA-managed accommodation facilities across Riyadh
.

This is a full-time, on-site field role involving regular visits to accommodation sites. The role focuses on ensuring facility readiness, cleanliness, safety, service quality, and timely resolution of operational issues
.

• Site Operations: Conduct regular site visits to monitor facility readiness, cleanliness, safety, and overall service quality.
• Operational Follow-up: Track maintenance, housekeeping, facility issues, and operational requests through to resolution.
• Coordination: Work closely with accommodation supervisors, vendors, service providers, and internal teams to ensure smooth operations.
• Move-in Readiness: Support unit inspections, readiness checks, occupancy coordination, and move-in requirements.
• Quality Control: Ensure accommodation facilities meet RELA’s operational standards and client expectations.
• Reporting: Identify operational gaps, document observations, and provide clear reports with practical recommendations.
• Documentation: Maintain accurate site records, operational updates, and follow-up reports.
• Continuous Improvement: Identify opportunities to improve operational efficiency and enhance the resident and client experience.

• Experience: 1–3 years of experience in operations, facilities management, property management, hospitality, accommodation, or a related field.
• Field Work: Comfortable conducting regular site visits across multiple accommodation locations in Riyadh.
• Coordination: Strong follow-up, coordination, and ownership skills.
• Communication: Ability to communicate professionally with site teams, vendors, service providers, and internal stakeholders.
• Problem Solving: Hands-on, detail-oriented, and able to manage multiple operational priorities.
• Language: Arabic is required;
  English is an advantage.
• Driving License: A valid driving license is preferred.

Join a growing Saudi company focused on raising the standard of workforce accommodation through reliable operations, professional facility management, and consistent service quality.

This role offers
hands-on operational ownership
, direct exposure to RELA’s core business, and the opportunity to contribute to improving the accommodation experience for both clients and residents.

Location: Riyadh, Saudi Arabia
Employment Type: Full-time
Work Type: On-site / Field-based