Operations Manager

Company Description

Tahaluf is the largest B2B live and on‑demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF). Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun.

Here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non‑government organisations at the forefront of Saudi Arabia’s B2B and B2C large‑scale events scene. Be part of something BIG with Tahaluf’s series of record‑breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate;
Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector. Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo.

From day one, you’ll dive into large‑scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.

We are building awe‑inspiring experiences. We are launching award‑winning brands. And we are scaling faster than any event organiser in history. Take a leap with Tahaluf, we are offering you the chance to:

• Work within a highly dynamic business with the energy and style of a start‑up
• Be part of building a business that is launching new products and events at scale
• Grab an opportunity to accelerate your career and make a real impact.

As our Operations Manager, you are responsible for the professional operational delivery of your allocated events, features and projects. You will ensure that all are delivered to the highest possible standards and to the satisfaction of all parties involved consistently throughout the year. Reporting to the Senior/Group Operations Manager, the Operations Manager will, together with the Senior/Group Operations Manager, be responsible for implementing the EMEA Operations objectives.

The Operations Manager should lead by example and demonstrate a professional responsibility to the department at all times.

• Be the key point of contact for the show teams in all matters on your allocated shows, internal and external.
• Accountability for setting, regular forecasting & achieving operational show budgets for allocated events.
• Responsibility for successful show management and technical delivery of several physical and digital events throughout the year including features & fully undertaking all related tasks.
• Manage production and implementation of show project plans ensuring all operational tasks are carried out on a timely basis according to individual project plans and within deadlines across all your events.
• Ensuring all allocated events are working within the company’s H&S, Security & Sustainability guidelines at all times.
• Implementation of internal and external Service Level Agreements on all allocated events.
• Oversee production and delivery of the show exhibitor manual.
• Communicate with suppliers to manage the brief, design, feature production and signage process in coordination with show teams and sponsors.
• Communicate with suppliers and show teams to manage the brief, design, production and management of Registration areas and overall welcome experience.
• Compile post event reports and KPI analysis.
• In collaboration with the Procurement team, monitor the ongoing performance of key contractors and troubleshoot / identify remedial action as required on each event.

• Manage, mentor & develop line reports & others within the EMEA Operations team, you will manage line reports on a day to day basis where applicable, each of these may be allocated across multiple events throughout the year requiring you to work…