Area Manager, Fulfillment Center, Operations

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DESCRIPTION In this hands-on role, you will lead a large and diverse team to ensure your area of the business keeps pace with demand. You will learn the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team s approach to drive productivity, you will work closely with colleagues to address challenges, which means no two days will be the same.

• Promote a culture of safety and wellbeing
• Analyze and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customer service
• Collaborate with other managers to standardize shift processes

A day in the life You ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You ll also monitor and maintain process efficiency. Your days will include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

• Bachelor s degree, or BS degree
• Experience in English-language communication skills, both written and verbal
• Experience in data analysis
• Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays

• Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
• Experience in warehouse operations and logistics or equivalent
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

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