Project Manager, Operations Management, Project & Program Management

Summary

Hhighly organized and strategic Program Manager to lead the Debit Diversification Program in Saudi Arabia This role is designed to enhance credit and prepaid card penetration among existing Visa Debit Cardholders by managing a wide range of activities including telesales hiring and supervision sales training and performance tracking

• Program Management Oversee the entire Debit Diversification Program ensuring timely and successful delivery of all components
• Team Leadership Recruit train and manage a team of 4-6 telesales agents per bank across seven participating banks to drive incremental outbound sales
• Performance Tracking Implement robust tracking systems to measure the effectiveness of sales activities and overall program impact
• Reporting Develop detailed reports and templates for program updates and stakeholder communication
• Stakeholder Management Engage with key stakeholders from leading banks in KSA to facilitate seamless program execution
• Competition Management Organize sales competitions and incentive programs to motivate sales teams ensuring alignment with program objectives
• Budget Management Oversee program budget ensuring efficient allocation of resources and cost-effectiveness

• 7 years of professional experience
• Extensive experience in program management preferably within the financial services industry
• Strong leadership skills with experience in team management and development
• Excellent analytical skills and experience in data-driven decision-making
• Proficiency in reporting tools and project management software
• Fluency in Arabic and English
• Strong skills in stakeholder management and engagement
• 7+ years of relevant experience.