Head of Retail Program and Strategic Initiatives

JOB PURPOSE / ROLE:

To lead the planning, coordination, and delivery of strategic retail banking programs and cross-divisional initiatives. The role acts as the strategic execution engine for Consumer Banking, ensuring that key priorities are translated into structured programs with clear accountability, milestones, and measurable outcomes.

• Define and manage the Consumer Banking strategic initiatives portfolio aligned with the bank's retail strategy and Vision 2030 priorities.
• Develop programs charters, roadmaps, and delivery frameworks for major cross-functional initiatives.
• Track and report on initiative progress, risks, and outcomes to senior leadership.
• Establish and maintain a robust PMO function for retail banking programs.
• Ensure all initiatives follow governance standards, with clear ownership, KPIs, and escalation paths.
• Identify inter-dependencies between programs and manage conflicts or priorities.
• Coordinate with all Consumer Banking units, IT, Finance, HR, and Risk to ensure aligned and integrated delivery.
• Prepare and present strategic initiative updates to the Consumer Banking leadership and Board committees.
• Lead and develop the strategic initiatives team, building strong programs management capability.
• Foster a culture of execution discipline, accountability, and continuous improvement.
• Prepares departmental reports of Riyad Bank timely and accurately to meet company and department requirements, policies and standards.
• Represents the function and actively contributes in various committees/meetings (internal and external) as applicable and per authority levels in order to ensure relevant matters are dealt with in a timely and efficient manner.

• Bachelor's degree in Business, Finance, or related field. MBA or PMP/Prince2 certification strongly preferred.
• 10+ years in banking or financial services, with at least 5 years in a senior strategic planning, PMO, or programs management leadership role.