Co-Founder & Chief Operating Officer

Sanabil Studio company is building a next-generation financial technology platform for the Saudi market, focused on reimagining a traditionally underserved customer experience through technology, data, and operational excellence.

Backed by Sanabil Studio, the venture combines modern infrastructure, intelligent systems, and customer-centric design to deliver a faster, more seamless, and more accessible financial experience tailored to the evolving needs of the Saudi market.

We are looking for a Co-Founder & CXO to lead and scale the company’s operational backbone across Finance, Accounting, HR, Collections, and Customer Care, helping build the foundations of a high-growth technology venture from the ground up.

What you'll own here.

• Lead Finance, Accounting, HR, Collections, and Customer Care as one integrated operational function.
• Build annual operating plans, monthly performance targets, and the financial controls to support them.
• Strengthen accounting accuracy, closing discipline, and full compliance with SAMA guidelines and NBFI requirements.
• Lead budgeting, forecasting, liquidity planning, and cost management across the business.
• Drive collections strategy, workflow automation, agency management, and overall portfolio health.
• Improve HR systems, including hiring, onboarding, compensation, and performance management.
• Raise customer care quality, SLAs, and resolution times to a level that builds trust and retention.
• Embed digital tools across all functions to reduce manual work and accelerate execution.
• Manage vendors, outsourcing partners, and core system providers.
• Support audits, regulatory reviews, and board reporting.
• Coordinate closely with credit, product, technology, and compliance to ensure full alignment.

You’re probably a fit if…

• You have 10–15 years of experience in consumer or micro-finance in Saudi Arabia, with a strong foundation in Finance and Accounting.
• You have led multiple functions simultaneously, including Finance, HR, Collections, and Customer Care, and consistently delivered performance.
• You have deep knowledge of SAMA regulations and NBFI operations, and can advise on them, not just comply.
• You have a proven track record of scaling operations through digital tools, dashboards, and workflow automation.
• You make clear, structured decisions under pressure and hold teams accountable through KPIs and performance frameworks.
• You are a strong leader and coach who builds team capability and ownership.
• You are fluent in both Arabic and English and can operate seamlessly across internal teams, regulators, and external partners.
• Bonus:
  Experience in early-stage or high-growth lending environments where you built an operational structure from scratch.

What working here actually looks like.

• Operational Ownership:
  This is not a governance role. You will be in the business — building systems, setting standards, and driving performance across every function you lead.
• Compliance Without Compromise:
  We operate in a regulated environment and take it seriously. You will have the mandate and support to do things right, not just fast.
• Early Stage, Real Scale:
  We are at the beginning of something with significant ambition. The infrastructure you build now will define how the company operates at scale.

• Competitive pay: A package that reflects your seniority and the market.
• Meaningful equity:
  Real upside tied to the long-term value you help create.
• Premium gear, day one:
  Fully set up and ready before your first day.
• Mentorship that matters:
  Learn from people who have built and scaled ventures.
• An accelerated curve:
  You’ll learn more here in 12 months than most roles offer in three years.