More jobs:
Lead, Management, Operations Management
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-10-11
Listing for:
Confidential
Full Time
position Listed on 2026-10-11
Job specializations:
-
Management
Operations Management, General Management
Job Description & How to Apply Below
Strategic Leadership & Business Development
- Support the execution of the company’s strategy for launching and growing its operations in Riyadh.
- Identify new local market opportunities, build strategic partnerships, and drive customer acquisition and retention.
- Develop initiatives to support the growth and performance of the Riyadh market.
- Oversee all aspects of day-to-day Riyadh operations, including driver supply, service quality, customer support, and local marketing.
- Ensure a seamless, high-quality customer experience aligned with company standards
. - Implement and optimize scalable processes to support the growth of the Riyadh operation.
- Support recruitment efforts in collaboration with the central HR team to attract top talent for the Riyadh team.
- Build and mentor a high-performing local team, fostering a culture of excellence, collaboration, and innovation.
- Establish clear performance metrics, provide regular feedback, and ensure alignment with company goals.
- Develop and execute localized marketing initiatives to increase brand awareness and user growth in Riyadh.
- Monitor local market trends and customer behaviour to adapt strategies and maintain a competitive edge.
- Ensure Riyadh operations comply with local laws, transportation regulations, and business licensing requirements.
- Build and maintain relationships with relevant local stakeholders and government bodies, in coordination with the central team.
- Manage the Riyadh city budget in coordination with the central finance team
, ensuring disciplined expenditure and effective resource allocation. - Provide regular performance and market reports to headquarters.
- Analyze financial and operational data to inform decision-making and optimize Riyadh operations.
Experience
- Proven track record in a management role such as City Lead, General Manager, or Head of Operations
, ideally within the technology, mobility, or on-demand services sector. - Demonstrated experience launching, managing, or scaling operations in a new city or market.
- Experience managing budgets and delivering against operational and financial targets.
- Strong leadership and team-building capabilities, including experience supporting recruitment and hiring decisions.
- Strong business acumen with a data-driven approach to decision-making.
- Excellent communication, negotiation, and stakeholder management skills.
- Fluency in Arabic is an advantage.
- Strong understanding of the cultural, regulatory, and business landscape in Riyadh and Saudi Arabia
.
- Entrepreneurial mindset with a passion for building and scaling operations from the ground up.
- Highly adaptable and resilient, with the ability to thrive in a fast-paced and evolving environment.
- Hands-on leader and natural problem solver who takes ownership and leads by example.
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