Crowd Management Officer

• Preparation and execution of crowd management plans tailored to the nature of the event and expected attendance.
• Organization of the movement of visitors and participants, directing them to designated areas.
• Supervision of the distribution of crowd management teams and defining their locations and tasks.
• Organization of queues, waiting areas, entrances, exits, and movement paths.
• Monitoring crowd density, observing congestion, and addressing emergency situations according to established plans.
• Coordination with security, safety, emergency teams, and organizing entities as needed.
• Ensuring clarity of directional signage, evacuation routes, and emergency exits.
• Monitoring team compliance with operational instructions and procedures.
• Preparation of operational reports and documentation of observations and incidents related to crowd management.
• Participation in planning and evaluation meetings before and after events.
• Ensuring compliance with safety requirements and regulations in event locations.

Skills

• Relevant qualification in event management, security and safety, or related field.
• Practical experience of 2 to 5 years in crowd management or large event operations.
• Experience in organizing exhibitions, conferences, and public events.
• Knowledge of crowd management principles, risk assessment, and emergency and evacuation plans.
• Leadership skills and ability to delegate tasks and supervise work teams.
• Quick decision-making and appropriate actions in operational situations.
• Excellent communication, coordination skills, and ability to work under pressure.
• Willingness to work on-site according to event schedules, including evenings and weekends as needed.
• Preferred to have certified training courses in crowd management or safety and emergency response.