Regional Manager
Listed on 2026-10-15
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Management
Area Manager, Operations Management, General Management
Area Manager
Job Purpose
Manage the performance of branches or points of sale within a specific geographic area, achieve sales and profitability targets, and ensure the implementation of operational plans and standards, as well as the customer experience across all branches under the area.
Duties and Responsibilities
Prepare the area’s operational and sales plans and monitor their implementation.
Manage the performance of branch managers and teams, set objectives, and review results.
Analyze sales, revenue, profitability, and performance indicators, and take corrective actions.
Visit branches regularly to ensure compliance with approved standards and policies.
Monitor inventory levels and product availability, and coordinate with supply and procurement teams.
Oversee the execution of campaigns and marketing promotions in the area’s branches.
Develop the capabilities of branch managers and employees through guidance and training.
Monitor the customer experience and handle complaints and recurring challenges.
Coordinate with relevant departments regarding branch staffing needs, maintenance, and equipment requirements.
Prepare periodic reports on area performance and submit recommendations to senior management.
Identify expansion opportunities or ways to improve branch performance in collaboration with the relevant departments.
Qualifications and Requirements
Bachelor’s degree in Business Administration or Marketing, or a related specialization.
Relevant experience in managing branches or areas, preferably in the retail sector.
Experience leading multi-site teams and achieving sales targets.
Strong leadership, analysis, planning, and performance management skills.
Proficiency in preparing reports and using point-of-sale systems and inventory management systems.
Willingness to travel between branches within the area.
Performance Indicators
Achieve the area’s sales and profitability targets.
Branch performance and adherence to work plans and the budget.
Customer satisfaction level and service quality.
Inventory accuracy and product availability.
Improvement in branch managers’ and employees’ performance.
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